wahaha432 wrote:
我也是另外，我拿到的...(恕刪)
請問一下你的是怎麼換貨的呢？
我的kindle用了兩週螢幕就掛了（非人為擠壓螢幕造成），發了信給service部門，他們要求我打電話給他們才能處理退換貨的流程，但是一口破英文，擔心無法溝通，有沒有比較簡單的方式或是amazon有講中文的客服呢？
Amazon的回覆：
Hello,
I'm sorry to hear about the situation with your Kindle, but we will need to speak with you on the phone in order to process a replacement for your Kindle.
I request you to give us a call at your earliest convenience so we can create a replacement for you.
You can reach us by phone directly and toll free from many countries by clicking the Contact Us option in the right-hand column of our Kindle Support pages at:
http://www.amazon.com/kindlesupport
When you visit our website and select Contact Us, click on the "Phone" tab, enter your number, and we’ll call you right back.
Contacting us through the website allows you to verify security before a call is placed and ensures we have your account information ready when we call you. If your country isn’t listed or you’re unable to take advantage of the Contact Us feature, you can call us directly at 1-877-453-4512 or 1-206-922-0844 (if you're calling from outside the U.S.).
We hope you can call us soon so we can help solve this problem quickly.
我的kindle的慘狀：
內文搜尋
從 APP 打開
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