農曆年買Z400,一過年就出保固,msata讀不到,TouchPad 異常,自己跑內湖至少三次,
本以為從此正常使用就算了,結果TouchPad 一個角落翹起,懶得換,勉強用,
結果前天一個關機,msata 又長眠了,想說自己再跑內湖也還好,結果卻說維修搬高雄去了,
要維修只能等三個工作天,當場火大帶回家再開看看,結果還是沒救,
今天打客服,一直打不進去,一整個失望,客服, 維修只能跟大家上班一樣時間就算了,
維修點少(可說是沒有), 產品穩定性又差,試問大家買NB,能忍受兩個月不到,硬體死兩次,
每次維修又要讓你無電腦可用三個工作天以上的產品嗎?
小弟目前N用平板回報,怕的就是有人跟我一樣笨,看了01的開箱文就衝,
喜傑獅,要不是那軟殼被我撞到凹進去,又不想賣爛貨害別人,我早就把你們的東西拍掉了!
ericjs wrote:
農曆年買Z400,一...(恕刪)
好像是CLEVO 藍天的機型都沒有災情咧
JS-110CR
JX-155CR
JX-173CR
SX-703CR
目前看來是這樣, 好歹以前也是幫外星人代工的

mSATA 因該是美光Crucial M4 韌體的問題, 如果在可以開機趕快去更新M4新的版本,現在版本是07MH, 前兩個版本關機不當或其他因素很容易長眠不醒, 放電一陣子就可能會復活
crucial m4韌體
Release Date: 03/26/2013
Firmware for the m4 SSD is being updated from version 04MH to 07MH.
Firmware 07MH is recommended for anyone currently running 04MH or previous firmware releases. It includes incremental improvements and refinements over these versions which may improve the overall user experience.
Like recent firmware versions, version 07MH has improvements over versions 000F which are specific for Windows 8 and new UltraBook systems, although systems running Windows 7 and other operating systems may also see improvements. Any m4 firmware version will function normally in Windows 8, even without these performance improvements.
The following is a summary of changes between 04MH and 07MH, which are independent of operating system:
Resolved a power-up timing issue that could result in a drive hang, resulting in an inability to communicate with the host computer. The hang condition would typically occur during power-up or resume from Sleep or Hibernate. Most often, a new power cycle will clear the condition and allow normal operations to continue. The failure mode has only been observed in factory test. The failure mode is believed to have been contained to the factory. This fix is being implemented for all new builds, for all form factors, as a precautionary measure. The fix may be implemented in the field, as desired, to prevent occurrence of this boot-time failure. To date, no known field returns have been shown to be related to this issue. A failure of this type would typically be recoverable by a system reset.
http://www.mobile01.com/topicdetail.php?f=159&t=3338854&p=2#43514281
我則是直接退貨~29800元,滑鼠已拆封要扣590元
而且這都只是在兩個月內發生的事…再加上我的mSATA已經按上述高手建議的自行更新F/W,
是的,因為他們送修回來的,還是舊版本!!! 不過,還是偶爾會自己斷電關機,然後打不開,
不是自己不按正常程序關喔,最近的一次是我把手機接上USB充電,他就自己斷電關機了…然後又打不開,
還好通電大法目前還能救得起來…現在我都乖乖的備份了,之前內湖能自己送去修還好,
現在搬到高雄去,就只能拜託他不要再掛了,而且真的不敢再領教他們家的產品了…
另外,客服部份只會跟你說這個說那個,一點專業都沒有,倒是技術人員更像個專業的客服、業務!
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