pizza wrote:
終身保固~
讀一下是說產品週期的保固
我想每一間公司都一樣吧
下面是the northface網頁上面的解釋
What does "lifetime" mean?
Our products are covered under warranty, to the original owner, for the lifetime of the product.
Unfortunately, this does not mean your lifetime.
以下是維基百科關於 Lifetime warranty 的說明
https://en.wikipedia.org/wiki/Warranty#Lifetime_warranty
Lifetime warranty
A lifetime warranty is usually a warranty against defects in materials and workmanship that has no time limit to make a claim, rather than a warranty that the product will perform for the lifetime of the buyer. The actual time that product can be expected to perform is normally determined by the custom for products of its kind used the way the buyer uses it.
If a product has been discontinued and is no longer available, the warranty may last a limited period longer. For example:
▪ the Cisco Limited Lifetime Warranty currently lasts for five years after the product has been discontinued, but only if you know where you bought it from as the seller is responsible for administering it.
▪ HP Networking product lifetime warranties last for as long as one owns the product.
藍字(HP)符合一般人對終身保固的認知，擁有該產品就享有保固。
Cisco則是有限的終身保固，產品停產後5年仍然給予保固。
http://www.cisco.com/c/en/us/td/docs/general/warranty/English/LH2DEN__.html
As long as the original End User continues to own or use the Product. In the event of discontinuance of product manufacture, Cisco warranty support is limited to five (5) years from the announcement of discontinuance.
Cisco會公告產品的停產時間，好讓顧客明確知道保固的截止日期。
HP 或 Cisco 的作法，歡迎國內廠商任選一種來用。
就算要學 Cisco，記得也要整套學起來，明確公告產品的停產時間。
例如樓主買了3年後被告知停產了6年(樓主認為是5年)，代表樓主買的時候根本不知道此產品已停產，更不知道「疑似當初因塑膠接頭有問題而停產」，當然也不知道這個"有限"終身保固的截止日期。
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