我是買日本citiz目前遇到下列問題My machine leaks water into the capsul box and doesn't punch holes or not enough in the capsule when pushing it in. Coffee is very weak because not enough coffee is reached in the capsule and water is pumped around it rather than through it. What is the problem and how can i fix it? 這在美國用久了常見的問題他們認為這是雀巢設計上的問題,詢問台北直營店拒絕不同電壓的修護請注意。他們建議如下contact nepresso. get your machine repaired or replaced. this is a factory manufacturing defect that has nothing to do with you, wear, use, or hard water. refuse to pay the $125 repair fee. demand that they fix the machine free of charge. they will send you a loaner in a plastic shipping crate to use while your is being fixed. you should not have to suffer without espresso or waste legitimately purchased capsules just because nespresso is in a legal fight capsule copycats. this is not your fault.