有人看得懂這封信嗎？
為什麼我找不到My Questions link and My Stuff?
Hello OOOO,
Thank you for contacting Electronic Arts.
I apologize for the inconvenience caused. Having going through your email I came to know that you are facing some technical issue with the game.
Okay, I have checked your contact history and I noticed that you have already contacted us through Chat support and your case has already been escalated to our expert team. The case ID is 082XXXXXX.
So, I am closing this case as duplicate. Please update
your pre-existing incident if you require an update or further assistance. To access all current support requests associated with your account, follow the steps below:
1. Go to help.ea.com
2. Click on the ‘My Questions’ link on the top left-hand corner of the page (under the ‘My Stuff’ section)
3. Our website will prompt you to log in to your EA account.
4. If you have multiple EA accounts, use the screen name associated with this support incident
5. You should now see the ‘My Questions’ page, where all open support requests should be listed.
Clicking on the subject of the support request will open its details. From the details page, you can update your pre-existing incident if you require further assistance.
Feel free to contact us with any additional questions or concerns. You can also receive online assistance at
http://help.ea.com/
Regards,
Navin
Electronic Arts – World Wide Customer Experience
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