我最近剛想玩一些賺錢軟體
就新申請一個美國帳號
我都還沒儲值點數在裡面呢
沒幾天就出現
your apple id has been disabled
我有寫信給iTunes了
下面是他回給我的第一封信
Dear Jey,
Greetings and thank you for contacting iTunes Store Support with this inquiry. My name is Eduardo and I am pleased to assist you today. I understand that your account has been disabled. Please be assured that I will work with you in resolving your issue and I am going to do my best to turn this around for you.
Apple is currently working toward a resolution for the issue you have reported. You will receive an email after the matter has been investigated and further information is available.
Thank you for your patience. Apple wants your iTunes experience to be as enjoyable as possible.
If there is anything that I can help you with, please don't hesitate to reply to this email so that I can assist you. Apple values your membership and we want all your concerns to be addressed. Thank you and have a great day!
Sincerely,
Eduardo
iTunes Store Customer Support
http://www.apple.com/support/itunes/ww/
my apple id @gmail.com
i cannot download/update apps,it said "Please contact itunes support to
compele this transaction
我後來google了一下
發現有可能是我註冊的時候不是免稅洲後來改地址在免稅洲
是不是因為這樣被封了阿
這樣還拿得回來嗎
如果拿不回來
是用原本帳號+usa再申請一個美國帳號
還是用一個新的gmail申請一個美國帳號比較好呀?
erichot wrote:
奇怪過這麼久還沒回信耶
他們也過年放假了嗎
我要不要乾脆申請新的帳號比較快了>"<...(恕刪)
還是直接重申請比較快
除非帳號內有你特別需要的東西
早買找罪受晚買已停售 wrote:
想問一下~要改州別是在那裡改?找了好幾個地方都沒找到.還是我沒看到?...(恕刪)
http://funiphone.pixnet.net/blog/post/26668094-%e3%80%90itunes%e6%95%99%e5%ad%b8%e3%80%91itunes%e7%be%8e%e5%9c%8b%e3%80%8c%e5%85%8d%e8%b2%bb%e3%80%8d%e5%b8%b3%e8%99%9f%e7%94%b3%e8%ab%8b%e6%95%99%e5%ad%b8
這篇圖片有
地址 居住城市（後面記得要選） 郵遞區號 電話都要改
Dear Jey,
Greetings and thank you for contacting iTunes Store Support with this inquiry. My name is Eduardo and I am pleased to assist you today. I understand that your account has been disabled. Please be assured that I will work with you in resolving your issue and I am going to do my best to turn this around for you.
As I consulted our senior advisor, the issue for security questions, password issues and re-enabling iTunes account is handled by another department that handles these types of issues now and you will need to contact them if you want to reset your questions, reset password, or enabling your iTunes account.
We will be unable to reset it for you because there is a special team that will help you with this as for security purposes.
Jey, due to recent security enhancements within the Apple ID Support System, you will need to contact the Apple Account Security Department.
To contact an Account Security Advisor, follow these steps:
1) Go to the Contact Apple Support page:
https://expresslane.apple.com/GetproductgroupList.do?caller=itse&PRKEYS=131629&category_id=SC0002&symptom_id=20193&locale=en_US&sc_cid=itse131977
2) Choose "Lost or forgotten Apple ID password" (this option may already be selected), choose your country, and click Continue.
3) On the Solutions page, choose to call Apple Support now or schedule a time for Apple Support to call you back.
If there is anything that I can help you with, please don't hesitate to reply to this email so that I can assist you. Apple values your membership and we want all your concerns to be addressed. Thank you and have a great day!
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Follow-Up: 256254628
Hi again,
I just wanted to follow up with you about your recent email. If you haven’t been able to reset your password through iForgot, please let me know. I can put you in touch with our Account Security team for help.
Thanks for choosing the iTunes Store!
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他是說我的安全問題答案 有問題嗎？
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