為配合ipad2更新OS 5.0，更新iTunes 10.4.1.10至10.5後，原來iTunes store 可以連結，現在無法連結了，嘗試iTunes重灌及windows7重灌，iTunes 10.5後皆無法連結iTunes store，不知道有無解決方法？謝謝！(同時，PC上的Safari也無法連結至網頁，但IE是可以上網的)
我的作業系統為Windows7及32bit，電腦為FUJITSU 的SH760，已被iTunes搞死了，希望各位大大能提供些建議？謝謝！
Hi XXXXXX,
Thank you for contacting iTunes Store Support. This is XXX and I will be handling your request today.
I admire your interest on iTunes Store. I understand that you have been unable to connect to the iTunes store. I am aware of the disappointment you have right now. No worries, I can help you resolve this issue.
I have verified that the iTunes Store is functioning and accepting connections, which indicates that the issue is related to your internet connection, local network, or your local computer itself. This article outlines some of the likely culprits:
http://support.apple.com/kb/TS1368
Apple Support Communities are another source of information about iTunes, where everyone from new users to professionals can interact and share their knowledge and experiences. You may find another user with the same operating system or ISP that may be able to help resolve this issue. You can find the iTunes discussions group at:
http://discussions.apple.com/category.jspa?categoryID=149
if it doesn't resolve your concern, I urge you to uninstall iTunes and QuickTime, and then reinstall the latest version of each.
To do this, first ensure that you are logged in to an Administrator user account on your computer, then follow the instructions in the appropriate article:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7:
http://support.apple.com/kb/HT1923
Removing and reinstalling iTunes, QuickTime, and other software components for Windows XP:
http://support.apple.com/kb/HT1925
Note: Titles you purchased from the iTunes Store or imported from CDs are saved in your iTunes folder by default and are not deleted by uninstalling iTunes. Backing up your iTunes Library regularly is recommended.
After successfully uninstalling iTunes and QuickTime, please ensure you have upgraded to the latest Service Pack for Windows by installing all updates available to you on Microsoft Windows Update:
http://update.microsoft.com
Once you have the latest Service Pack for Windows installed, download and install iTunes for Windows (which includes QuickTime):
http://www.apple.com/itunes/download
If you continue to experience difficulty with this issue, you may wish to contact Apple technical support. A representative will be able to tell you about Apple's complimentary and fee-based support options and can help you determine which option might be most helpful.
Please find the appropriate phone number here:
http://www.apple.com/support/contact/phone_contacts.html
以上Apple回應，若能找出一方法解決此問題，也請告知一聲，謝謝！
tonilin wrote:
將問題給了Apple...(恕刪)
常用的電腦有3台!
兩台也發生此狀況!
我是從控制台裡的安裝移除系統將itune完整移除後重新開機後再次安裝itune10.5
之後就可以連到ipad2,且原更新到ios5 app全不見了後靠這台將之前備份的APP全數使消失的APP又回復!
已剩一台小筆電無法與ipad2連結,錯誤碼00065 (iphone.........000065)
還在嘗試中...........
有人說可以由我的電腦裡的服務中的ipod重新啟用就可以!
但我的小筆電還是不行..
內文搜尋
從 APP 打開
X