由於前些日子買到一台車王，交涉至今，一直未得到福斯直接回覆。
小弟英文不好，德國人看不懂，怨不得人，故今日再次 mail 給福斯，只是這次改以中文給台灣福斯，同時 cc 給德國福斯。
想不到，德國福斯今日以超快速的時間，回信了。早知道寫中文就好了。
雖然，回覆內容與其他人所收到的內容無異，但還是給想找福斯的大大參考。
p.s.此回覆非關近日 TDI 問題。
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Thank you for your e-mail, from which we are sorry to learn about the difficulties you have experienced with your Volkswagen
Polo.
Volkswagen has a legal obligation for the repair or replacement of defective units under the terms and conditions of the
warranty, which is provided with every new car. In order to have your concern fully addressed, we therefore recommend that you visit the dealer who sold you the car, as they can inspect your Polo on the spot and determine the appropriate solution.
Please be advised that we as manufacturer do not replace cars. If this question arises, this decision also lies with the dealer
who sold the car, as they are the cus-tomer’s contract partner.
Should you need advice or guidance beyond that offered by your dealer, you can also contact the official importer or subsidiary responsible for all matters concern-ing sales and after sales service of Volkswagen in your country. You can obtain the contact details of our representatives on our website www.volkswagen.com
Thank you for giving us the opportunity to comment.
Yours sincerely,
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