在ebay 網站購物後帳號被停權

下午在英國的 ebay 網站買了一雙鞋子,信用卡付款後就收到ebay mail 通知帳號就被停權及出價取消,也沒說明停權原因,打給信用卡客服人員,回覆已授權成功,若要止付,要通知賣家,賣家還會出貨嗎,停權 mail 如下,我該怎麼辦?

After reviewing your eBay account, we've noted several concerns with your recent activity. As a result, we've taken the following action on your account:
- Your eBay account has been suspended.
- Item listings have been removed. A list of removed items is available further down in this email.

We've taken this precaution to protect our members while we make sure that the activity doesn't cause harm -- however unintentionally -- to the eBay community.

While suspended, you won't be able to use eBay. Registering a new account may hinder any option to appeal your account. If you would like to appeal this action, we need to verify your account information and your eBay activity directly with you.

Any outstanding fees owed for selling activity will post to your account as due. Any amounts that you haven't previously disputed will be charged to the billing method currently on file.

If you have questions about this message, please click Help at the top of most eBay pages.


We appreciate your understanding.

Thanks,

eBay

Please don't reply to this message. It was sent from an address that doesn't accept incoming email.