上禮拜收到hco衣服但發現品項有錯誤,
這是我mail過去的內容:
My order number is 3427985.
I pay 70 us dollar to purchase a Ponto Beach Tee item number 607156095(Please find and check attached files.)
but you ship the Navy tank(9.9 us dollars) to me.
Could you help me check this issue?
I would like to get the Ponto Beach Tee.
Any help will be appreciated
Hco的回應內容:
Thanks for emailing us back with the information, the way to resolve this is send us back the wrong item that you receive using your Return Label that comes with your invoice, I will add the Ponto Beach Tee to your order, for now you will pay for that and as soon as we receive the package you will be credited waiving shipping fee, it will show up within 3 to 5 business days depending on your financial institution,
To add the Ponto Beach Tee please send me back what size do you need it
請問hco的意思是退款給我,把錯誤的衣服寄回去,然後請我重訂免運嗎?
還是...? (抱歉,因不是很懂mail的意思)
謝謝。

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