Dear
We are sorry but we have been unable to process your order, so unfortunately it has been cancelled.
When you place an order with ASOS, our system goes through a series of checks to validate the information you have provided.
Before we can accept any future orders from you we just need to ask you for a bit more information to confirm your details.
Please could you send us the information listed below:
A scanned copy of your Passport or Driving Licence
A scanned copy of your card statement dated within the last 3 months, clearly stating your name and billing address*Please blank out your card number however leave the last 4 digits visible.
Confirm your relation to the delivery address and the full name of who will be signing for future orders (if this is a work address please provide the company name)
All you need to do is scan the documents, save them as a 'jpeg' or 'gif' file and send them to us by replying to this e-mail.
Please be assured that once the security checks are completed the information supplied will be destroyed.
We look forward to hearing from you.
All the best,
ASOS
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