買了一件皮衣卻收到下面訊息: 請問這是甚麼意思?
Thank you for shopping online with AllSaints.
A summary of your order:
Marquez Bomber - Colour: Black - Size: L
Your goods should be with you in 3-5 working days. However we need you to confirm some of the details from your order with the cardholder so that we can send your item(s) out to you.
Please respond to allsaints@allsaints.com with an alternative telephone number to ensure a member of our team can call you to perform this security check.
If you wish to contact our UK customer services team to perform this check or for any other queries please call (+44) 844 980 2211, where you will be asked a few questions so we can get your order on its way to you. Our offices are open 9am-6pm Monday – Friday and 11am-3pm at weekends. (GMT)
If you wish to contact our US customer services team to perform this check or for any other queries please call (+1) 877-840-1294, where you will be asked a few questions so we can get your order on its way to you. Our offices are open 8am-5pm Monday – Friday (EST)
Our security checks are randomly selected and not as part of any screening process, however failure to reply to this e-mail, or contact AllSaints within 24 hours may result in your order being cancelled. So please respond to ensure you receive your goods.
Please note that here at AllSaints our Online Prevention Team is here to help prevent our customers from online fraud and identity theft. Any form of verbal abuse, including bad language and aggressive or intimidating behavior will not be tolerated.
We look forward to hearing from you,
Regards,
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