CHENG-LIN WU: Hey, my Order #: 4731659 upon receipt of things to ask whether jeans too small can be exchanged? Having bought hollisterco jeans size 30 * 32 is very appropriate, but this time to buy 30 * 32 size with completely different before too small! Jeans sent to Taiwan the label also cut how should I deal with? You can apply for a replacement Well, could you help me?
CHENG-LIN WU: Can you help me Well?
Alicia: Yes you can do a return and exchange.
CHENG-LIN WU: How do I do?
Alicia: what you do is ship the items back that you do not want use the return label that is on the invoice and put the tags and all back and ship it back to us.
Alicia: Once we get the items back we email you and then out the money back on your card 3-5 days later.
Alicia: Then you will need to purchase the size and new items you want.
CHENG-LIN WU: You can only change the jeans thing?
Alicia: If you have the item numbers of the items you want I can add them to your order and you will be charged on the same card you paid with.
CHENG-LIN WU: Not very understanding!
CHENG-LIN WU: I need to return all things to go back?...
Alicia: No you can return as long as you send it back and we will credit your account back when we get the items.
CHENG-LIN WU: That as long as the return I do not need it?
Alicia: I am not understanding what you are asking call us at :614.219.5385.