Please be advised that your recent order(s) were held for additional verification because we are having difficulties verifying your billing information.
Your order and account are on hold until our verification process is completed. To resolve this matter, please send the information below to our secure fax line 1-702-543-6172:
-- A copy of your bank statement (or monthly bill) associated with the payment method used to make this purchase. This statement must include the billing address, the issuing banks logo, and the last 4 digits of your card number being used.
-- Please include your name, phone number, order number, and the email address registered to your account
Please note that for security and privacy reasons, we are unable to receive this documentation through any other method than fax.
You can anticipate a response from us within 24 business hours of sending your fax.