我於3/21使用元大鑽金信用卡下訂3件外套,一開始被擋無法下訂,
後來打去信用卡公司客服請他們不要擋就成功了,不過後來訂單還是被取消了,
這次又遇到清倉+50%off 於3/31再下訂一次,這次使用台新@GOGO信用卡,沒被擋直接刷成功,
但是隔幾天又被取消訂單,這兩次都有收到order number的email,
都是在詢問訂單狀態後才得知被取消訂單,客服回覆如下:
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Thank you for contacting Eddie Bauer regarding the status of order 22475063.
We are sorry that your order 22475063 was cancelled. We were unable to verify vital information for your order. Without this verification, your order could not be processed and therefore was cancelled.
We apologize for any disappointment this may cause. Please contact Customer Service and request to be transferred to our Order Processing department for verification.
Call our Customer Care Center at 1-800-426-8020, and a Sales Associates will be happy to assist you.
Thank you for being a member of the Eddie Bauer Adventure Rewards Program.
Sincerely,
Teresa B.
Eddie Bauer Customer Service
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不知道是不接受台灣信用卡還是不接受"美買集貨"的地址?
而且Eddie Bauer只接受美國註冊的PayPal,
請問台灣還有什麼辦法可以自己購買?
謝謝
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