Hi 關於你的訂單 XXXX/<省略>
我們欲送的給你的包裹被退回所以快遞員沒有運送. 我們當下照重新遞送的規範與您連絡卻沒有任何回音
我們打算同樣的再送一次該訂單(可是需要收取重送的費用)或者退款. 請聯絡我們看看你要怎麼做,如果7天之內仍然停不到你的回音,我們將會視為你是要退回全部訂單款項的以及取消你的訂單
偉利 wrote:
Hi,Regarding your order of item New Mens Superdry Lite Reserve Checkpoint Jacket SB-MP332/2028. The parcel we sent to you was returned to us as undelivered by the courier. We contacted you at the time with redelivery instructions but haven't received a response.We would now like to either resend this order to you, which will incur a redelivery charge, or refund the order.Please contact us to let us know which action you would prefer.If we have not heard from you within 7 days we will assume a refund is required and put your order back into stock.Kind regardsLottie
