第一封信3/9寄出,終於在昨天收到正式回覆了:
Please accept our apologies for the fault that's occurred with your purchase. BANK Fashion are committed to providing the best products from the best brands and agree that faults like these are completely unacceptable.
他們願意全額退費,不過要我先自費將商品退回,然後才會將運費refund給我,唉...真是遲緩的公司。
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