ASOS的制式回覆,看來只能REFUND AND ORDER AGAIN,寫信去吵只能要到10%的CODE嗎?感覺只是讓ASOS再多添一筆業績而已,這補償方式並沒有很優啊,中間一來一往的手續費及匯差也是一小筆$...... Hello there,
Thanks for getting in touch.
I have checked the status of your parcel and can see that it is on its way back to our warehouse.
Parcels are returned to us because the carrier has not been able to locate the address, have left a calling card and have not received a response or due to the parcel being refused at the delivery address.←這也太奇怪了,又不是第一次訂,之前都有送到...
As the parcel is already on its way back, we're not able to stop this and have it sent back to you. Once received back here, we will refund the cost of the items and send you an email to confirm when this has been done.
If you still want the items and they're still available, please order them through the website as normal as I can't take your order directly via email for security reasons. An easy way to do this is to log into your account, view the original order and then add the items you want back into your shopping bag.
Please accept my apologies for any inconvenience caused and if I can assist with anything else please contact me again.