目前是沒有收到退貨信...收到商品倒還好..就怕連退貨信都比別人慢收到
我的東西也早就沒SIZE了....這幾天的等待好煎熬阿
跟ASOS來回信也是雞同鴨講...客服人員換來換去
每個問題都要重複敘述.....花了3個小時來回信 還是沒結果
一樣是7/16的訂單
內文Hello,
Thanks for your email.
I’ve checked your order details and I can see that you placed your order on 18/7/2011 using our standard delivery service. We advise that this service can take up to 10 working days to reach you, so your order is due to be with you on 1/8/2011.
We kindly ask that you wait 10 working days from today to allow for any postal delays that may have occurred in your area. If you’ve not received your order by 16/8/2011, please check with your neighbours and any safe places that a parcel might be left.
If you have any further questions about this delivery, please let me know.
All the best,
Matilda
等到8/16
內文提到
請與您的鄰居和任何安全的地方，一個包裹可能會離開。
呵呵.難道會被偷阿
我整天在店裡.郵差來我都會知道
今天要求退款兩次
都被他們拒絕了
要等到8/16
結果跟你的回答幾乎一模一樣
Thanks for your email.
I’ve checked your order details and I can see that you placed your order on 16/07/2011 using our Standard service. We advise that this service can take up to 11 working days to reach you, so your order is due to be with you on 01/08/2011.
We kindly ask that you wait 5 working days from today to allow for any postal delays that may have occurred in your area. If you’ve not received your order by 16/08/2011, please check with your neighbours and any safe places that a parcel might be left.
If you have any further questions about this delivery, please let me know.
All the best,
Kris
根本就是制式回答
我想問假如真的8/16到期沒寄來
他真的就死不認帳，把錯都怪在或被鄰居拿走嗎？
我也買了好幾次，之前都沒記錯地址
而且住的地方有管理員會簽收 根本不會有被拿走或沒簽收到的疑慮
有點扯耶
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