我有稍微用GOOGLE翻譯一下了,但有些地方不清楚,
我買一件衣服有瑕疵,
我拍照通知ASOS下面是他的回覆,
紅字部分是不是要證明運費明細給他呢?他就會退運費給我?
但要怎麼做呢?(之前我退貨方式是用skynet方式15美金)
我有用簡單應英文問他,目前還未回復~
感謝了~~
Thanks for getting in touch regarding your order number 9058XXXX.
Please return your item for inspection to us within 28 days of receiving your order.
You can return your parcel using any postal service. As the parcel remains your responsibility until it arrives at our warehouse, remember to ask for proof of postage, so in the unlikely event that your parcel goes missing in the mail, you'll have proof that you sent it.
There's a pre-printed label on the returns note included with your order. Just peel it off and stick it to the front of the parcel when you send it back. If you haven't got your returns note anymore you can click hereto print a new one.
It can take up to 21 working days for your return to reach us. As soon as we've received it, we'll send you an email to let you know. If you want to find out more about our Returns Policy just click here.
Best wishes,
