結果居然有一件 出錯~
我訂的是 長袖帽T, 他卻給我 polo衫...
寫了多次e-mail 終於回我回信~
Hello,
Please accept our apologies for the condition you've received your order in. BANK Fashion is committed to providing the best products from the best brands along with first class customer service and agree that mistakes like these are disappointing.
I'm sorry to say, we don't have a free returns service from your country, therefore we recommend returning your item to the address on the top of your delivery note choosing a carrier that can give you a proof of postage. Once we receive your return, we will arrange a refund for your postage cost.
We require your delivery note to be returned with the item with a description of the problem you've experienced in order for our returns team to recognise the issue and effectively establish the best solution.
We thank you for your co-operation and apologise once again for any inconvenience,
Kind Regards
Carolyn
Online Customer Services
請問 有在這網站退貨經驗的前輩~
可以教我一下 ~ 怎退貨嗎?
這篇的意思 應該是要我將東西寄回去~
並附上可以 證明郵資的文件吧? ~
要怎附呀?
天喔~ 舅救我呀!!!
請大家教一下 我~
謝謝!!
