
Galaxy Note7 Safety Recall
Updated – Oct. 10 2016
Latest Updates on the Galaxy Note7Samsung is working with the US Consumer Product Safety Commission (CPSC) to investigate the recently reported cases involving the Galaxy Note7. While the investigation is taking place, Samsung is asking all carrier and retail partners here and around the globe to stop sales and exchanges of the Galaxy Note7. Since the affected devices can overheat and pose a safety risk, we are asking consumers with an original Galaxy Note7 or a replacement Galaxy Note7 to power it down and contact the carrier or retail outlet where you purchased your Galaxy Note7. If you bought your Galaxy Note7 from Samsung.com or have questions, you should contact us at 1-844-365-6197 and we can help you.
Galaxy Note7 Owners need to do one of the following:
Exchange your current Galaxy Note7 for a Galaxy S7 or Galaxy S7 edge and replacement of any Galaxy Note7 specific accessories with a refund of the price difference between devices; or
Contact your point of purchase to obtain a full refund.
Customers who exchange a Note7 device will also receive a $25 gift card, in-store credit, in-store accessory credit or bill credit from select carrier retail outlets.
Affected DevicesThis applies to the original and replacement Galaxy Note7 devices.
美國三星
http://www.samsung.com/us/note7recall/
三星宣布 全球停賣停換Note 7
中央社中央社 – 2016年10月11日 上午7:37
(中央社首爾11日綜合外電報導)由於產品持續發生安全問題,南韓的三星電子今天宣布,全球停售、停換Galaxy Note 7智慧手機,並建議所有使用者立即停止使用這款手機。
法新社報導,今天的聲明是官方第一次正式承認Note 7持續存在安全問題。昨天三星已承認減少Note 7產量。
聲明表示:「由於顧客的安全始終是最優先考量,三星也將請全部的營運商與全球零售夥伴,在相關調查仍在進行期間,暫時停售與停換Galaxy Note 7。」1051011
YAHOO新聞
https://tw.news.yahoo.com/%E4%B8%89%E6%98%9F%E5%AE%A3%E5%B8%83-%E5%85%A8%E7%90%83%E5%81%9C%E8%B3%A3%E5%81%9C%E6%8F%9Bnote-7-233757762--finance.html
美國三星的建議,正在使用原版或更新版的Note7用戶都請關機