Q: Can I exchange/ refund the Galaxy Note7 if I have lost some of my in-box accessories or the box?
A: Yes, you are still eligible to participate in the exchange/ refund programme.
有關受損怎麼辦? 一樣可退貨換購
Q: My Galaxy Note7 has got cosmetic/water/screen/functional damage, am I still eligible to exchange/ refund? A: Yes, you are still eligible to participate in the exchange/ refund programme.