My name is (xxx). I hope that this email reaches you in good spirits.
I see that you've run into bit trouble with purchasing items from iTunes Store and have ended up in inadvertent purchase. You would like the charges to be reversed.
Not to worry, I can certainly understand how eager you must be to get this issue resolved. I would be more than happy to look into this for you.
After reviewing the circumstances of your case, we determined that issuing you a refund for your unintentional purchase of "FINAL FANTASY III" is an appropriate exception to the iTunes Store Terms and Conditions, which state that all sales are final. In five to seven business days, a credit of 11.99 USD should be posted to the credit card that appears on the receipt for that purchase.
The iTunes Store provides a warning message that asks if you are sure that you want to buy an item. This warning can be turned off. If you would like to make sure that this warning is on, you can reset the warnings in the iTunes Store by following the instructions in this article: