[教學]反應給apple 聖誕價差退費~真的退了！

前題:
　最近聖誕特價太多,支持正版是好~但心太痛,決定跟apple反應
（有幫到忙,就給分支持一下吧～）

前言聲明:
　支持正版的我們有時會遇到誤買或買到不想要的~
　但有些app程式沒有試用版,
　且AppStore上也沒有跟Android商場有試用期,沒問題後再扣款.
　故再合情合理範圍下,真的不適用朋友可以去反應,
　亂來小心變成黑名單
　誤買短期內(不知多久)可以直接退費
　還有像這一次退差價的,信裡有寫到60天內可以調整~


　知道去那反應下面就不用看了~
　不知道的朋友就按圖索驥吧!

　最後支持正版,
　但不支持只寫好一次收完費就不見蛋的作者！！
　後續不去改進的app,
　反應在AppStore上,作者個把月也不動作.
　真是氣人.花錢買氣受.
　我們可不是盤拉(有錢人),

　好的App程式,即使收費我們也願意幫它宣傳.
　禮上往來彼此互動,讓您我都有好的空間.
　期盼有好的App程式,及有心的作者！　

　祝大家都有美好的app享用過程
　聖誕快樂!!

做法:如圖


打開itune 點選store 選擇 簡視我的帳戶


輸入密碼


點選右下的 Purchase History(購買歷程)


點選要反應的 購買程式的日期


點選右下的 Report a Problem(反應問題)


找到要反應已購買程式 點選後方的Report a Problem(反應問題)


選擇其中一項
@我沒有收到此應用程式
@我無意中購買此應用程式
@此應用程式功能不如預期那樣
@此應用程式跟我的設備不相容
@我有其他購買或下載相關問題


寫上您要反應的內容,如
Christmas Special Price.
I`d like to do price adjustment. Thank you.
聖誕特價
我想要退差價,感謝~



=============馬上會收到一封自動回信=================
Dear customer,

This is an automated reply, but an iTunes Store representative will be reviewing your request and will send you a personal response soon (generally within 24 hours). Meanwhile, you may find the following articles helpful. They address several common questions from customers:

Possible iTunes Store errors
Mac: http://support.apple.com/kb/HT1412
Windows: http://support.apple.com/kb/TS1424

How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/HT1725

Finding missing iTunes Store music and video downloads
http://support.apple.com/kb/TS1408

Resending iTunes Gifts and Gift Certificates
http://support.apple.com/kb/HT1541

Please do not reply to this email. Thank you for your patience.

Sincerely,

iTunes Store Customer Support
http://www.apple.com/support/itunes/store/
=================================




==============24小時內會有專人服務回應====================
Thank you for contacting iTunes Store Customer Support. My name is Bhoroth and I am glad to assist you today.

I'm sorry to hear that the application you recently purchased is not functioning as expected. I regret for the inconvenience caused. I can surely help with this issue.

In three to five business days, a credit of $12.97 should be posted to the credit card that appears on the receipt for that purchases "COMMAND & CONQUER™ RED ALERT™ for iPad (Intl.), Dungeon Defenders: First Wave, Dungeon Hunter 2".

Please note that this is a one-time exception, as the iTunes Store Terms and Conditions state that all sales are final.

I would also like to issue refund for this items "MG9HZJKJG6 Need For Speed™ Undercover (International) and ZENONIA", however, our ability to address issues with purchases diminishes with time. There is a limited time period after you make a purchase that we are able to make adjustments (generally within 60 days). Due to the date of this purchase, unfortunately, I am unable to issue a refund.

Thank you for your understanding.
============================================


成功再去購買歷程會看到退款的紀錄
如圖
我退過不好用的papago7 HD版
與中華已送的導航王