求解：無法啟動Adobe After Effects 2019cc

本人電腦win10 i7 8700系列 顯卡1060
從灌好幾次了 但無法開啟...如何解決無 pr2018-2019都能開啟
打開Adobe After Effects 2019cc就顯示

After Effects error: could not convert Unicode characters. (23 :: 46)

after effects can't continue unexpected failure during application startup