公司的郵件主機系統是CentOS 5.8,有安裝一套郵件群發軟體mailman,因為需要做到公告性質的郵件,必須要先讓高層主管審核後,才能夠發出給全公司同仁
以下為簡述的發送流程
例如:群發信箱為toall@mail.domain.com.tw,員工信箱為employ@mail.domain.com.tw
員工將公告信寄到群發的信箱toall@mail.domain.com.tw --> 寄公告信的員工會收到一封主旨為Your message to Mailman awaits moderator approval的通知信 --> 群發系統會寄一封主旨為Mailman post from employ@mail.domain.com.tw requires approval的通知信給要做審核的主管 --> 主管連進mailman的web UI做審核及批准
原先不論是總公司或是分公司都是使用同一個群發信箱來做審核,但現在老闆要求,要分成不同的分公司,各自發公告信做審核,而在郵件主機/etc/aliases檔案裡,有做了以下的設定
# Added for headquarters
mailman: "|/usr/local/mailman/mail/mailman post mailman"
mailman-admin: "|/usr/local/mailman/mail/mailman admin mailman"
mailman-bounces: "|/usr/local/mailman/mail/mailman bounces mailman"
mailman-confirm: "|/usr/local/mailman/mail/mailman confirm mailman"
mailman-join: "|/usr/local/mailman/mail/mailman join mailman"
mailman-leave: "|/usr/local/mailman/mail/mailman leave mailman"
mailman-owner: "|/usr/local/mailman/mail/mailman owner mailman"
mailman-request: "|/usr/local/mailman/mail/mailman request mailman"
mailman-subscribe: "|/usr/local/mailman/mail/mailman subscribe mailman"
mailman-unsubscribe: "|/usr/local/mailman/mail/mailman unsubscribe mailman"
# Added for branch-1
branchone: "|/usr/local/mailman/mail/mailman post branchone"
branchone-admin: "|/usr/local/mailman/mail/mailman admin branchone"
branchone-bounces: "|/usr/local/mailman/mail/mailman bounces branchone"
branchone-confirm: "|/usr/local/mailman/mail/mailman confirm branchone"
branchone-join: "|/usr/local/mailman/mail/mailman join branchone"
branchone-leave: "|/usr/local/mailman/mail/mailman leave branchone"
branchone-owner: "|/usr/local/mailman/mail/mailman owner branchone"
branchone-request: "|/usr/local/mailman/mail/mailman request branchone"
branchone-subscribe: "|/usr/local/mailman/mail/mailman subscribe branchone"
branchone-unsubscribe: "|/usr/local/mailman/mail/mailman unsubscribe branchone"
# Added for branch-2
branchtwo: "|/usr/local/mailman/mail/mailman post branchtwo"
branchtwo-admin: "|/usr/local/mailman/mail/mailman admin branchtwo"
branchtwo-bounces: "|/usr/local/mailman/mail/mailman bounces branchtwo"
branchtwo-confirm: "|/usr/local/mailman/mail/mailman confirm branchtwo"
branchtwo-join: "|/usr/local/mailman/mail/mailman join branchtwo"
branchtwo-leave: "|/usr/local/mailman/mail/mailman leave branchtwo"
branchtwo-owner: "|/usr/local/mailman/mail/mailman owner branchtwo"
branchtwo-request: "|/usr/local/mailman/mail/mailman request branchtwo"
branchtwo-subscribe: "|/usr/local/mailman/mail/mailman subscribe branchtwo"
branchtwo-unsubscribe: "|/usr/local/mailman/mail/mailman unsubscribe branchtwo"
# Added for branch-3
branchthree: "|/usr/local/mailman/mail/mailman post branchthree"
branchthree-admin: "|/usr/local/mailman/mail/mailman admin branchthree"
branchthree-bounces: "|/usr/local/mailman/mail/mailman bounces branchthree"
branchthree-confirm: "|/usr/local/mailman/mail/mailman confirm branchthree"
branchthree-join: "|/usr/local/mailman/mail/mailman join branchthree"
branchthree-leave: "|/usr/local/mailman/mail/mailman leave branchthree"
branchthree-owner: "|/usr/local/mailman/mail/mailman owner branchthree"
branchthree-request: "|/usr/local/mailman/mail/mailman request branchthree"
branchthree-subscribe: "|/usr/local/mailman/mail/mailman subscribe branchthree"
branchthree-unsubscribe: "|/usr/local/mailman/mail/mailman unsubscribe branchthree"
# Added for alluser
toall: mailman
tobranchoneall: branchone
tobranchtwoall: branchtwo
tobranchthreeall: branchthree
現在遇到的問題是,寄給總公司群發信箱,寄件者以及審核主管都能夠收到通知信,但是寄給其它三個分公司的群發信箱,只有寄件者收到通知信而已,審核主管一直都沒收到,主管沒收到通知信就不曉得要連進到web UI放行,也有確認分公司的公告信都有寄送到mailman軟體裡的mailing list
所以在此請教版上各位先進前輩,請問這個問題應該如何處理及解決?再麻煩大家不吝賜教,謝謝
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