Phil here, from the iTunes Store again. I understand you'd like to know how to apply for a refund of the program. I can certainly appreciate how eager you must be to do this and I'd be happy to assist you with this today.
Yaung, your request for a refund has been carefully considered; however according to the iTunes Store Terms of Sale, all purchases made on the iTunes Store are final.
You can review the iTunes Store Terms of Sale for more information: http://www.apple.com/legal/itunes/ww/
The developer of this application, Hao-Yang Jian, is the best resource for assistance with this issue. To contact them, please visit:
http://comickingae.appspot.com/
If you have any further questions or concerns regarding this issue, please let me know and I would be more than happy to address them for you. Thank you very much for being part of the iTunes Store family, Yaung, and I hope you have a great day.
Sincerely,
Phillip iTunes Store Customer Support
Please note my hours for this week are: Sunday - Wednesday: 12:30 - 9:00 pm Saturday 12:30 - 9:00 pm
Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated.
Dear Phil How to apply for a refund of the program, or I can not refund it? I have no remedial measures? Please advise me ....
-----Original Message----- From: appstore_apac@apple.com [mailto:appstore_apac@apple.com] Sent: Wednesday, June 29, 2011 8:47 AM To: a2553609@ms27.hinet.net Subject: Re: Downloading iTunes Store Purchases MGT48S1DHF; Follow-up: 158132832
Dear Yaung,
Phil, here from the iTunes Store. I understand that you'd like a refund for "ComicKing" because you don't like it. I can certainly appreciate how important your money is to you, and I would be more than happy to help you out with this today.
Your request for a refund for "ComicKing" was carefully considered; however, according to the iTunes Store Terms of Sale, all purchases made on the iTunes Store are final. This policy matches Apple's refund policies and provides protection for copyrighted materials.
You can review the iTunes Store Terms of Sale for more information: http://www.apple.com/legal/itunes/ww/
If you have any further questions or concerns regarding this issue, please let me know and I would be more than happy to address them for you. Thank you very much for being part of the iTunes Store family, Yaung, and I hope you have a great day.
Sincerely,
Phillip iTunes Store Customer Support
Please note my hours for this week are: Sunday - Wednesday: 12:30 - 9:00 pm Saturday 12:30 - 9:00 pm
Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated.
Customer First Name : Yaung Customer Last Name : ChiYu email : a2553609@ms27.hinet.net Web Order # : MGT48S1DHF Support Subject : Downloading iTunes Store Purchases Sub Issue : See additional info below OS version: Windows XPSP2+ Country: Taiwan iTunes version: iTunes 10.3 Apple ID: a2553609@ms27.hinet.net Specific request: I have another download question (explain below) Error message user experienced: Other Item title: ComicKing, v3.1 Details: Hello! I AppleID is a2553609@ms27.hinet.net yaung shenyu
On 27/06/11 I bought ComicKing, v3.1, Developer: Hao-Yang Jian (4 +) App $ 2. 99
I found this APP does not apply to me and very difficult to use I hate it!!
I am would like to ask your company to give refunds
Do not understand the refund application procedures, guidelines be grateful if any errors