[請教] 新買的GRDIII三個月內發現異常，是否能要求更換新品??

事情是這樣的，小弟於今年4/25在板橋gogo Japan購入一部水貨GRDIII.
至今二個多月，拍攝張數為3301張。

相機的國際保卡上寫的是香港代理商。這台機器大約用超過一周後會偶而發
生需重裝電池才能開機，或開機後畫面全綠需重開機或跳出拍攝畫面，顯示
才會恢復正常。

結果昨天又發現LCD中間偏左處突然出現壞點....

頓時讓我覺得~

這台相機還能讓我用多久啊?? XD

電話與店家聯絡過後得不到滿意的答覆，所以我發了一封信給香港的代理商，
然後再轉寄給店家，內容如下:

希望有人能提供點意見，如果覺得我的要求太過份的話，也請給個建議~畢竟買到
的相機不是完全正常kimochi總是不好...謝謝大家囉!

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Dear Sir~(這是給店家的部份)

今日有致電詢問關於2010.04.25向貴站購買的GRDIII有時無法開機，
或開機時LCD顯示全綠畫面及LCD壞點的壞點問題。

承辦的小姐說明全新品交換只限七日內，但是我認為新品瑕疪七日
內不見得就會顯現，我只是希望花一樣的錢能買到一台完全正常的
GRD, 而不是修過的GRD。這應該不是個過份的要求。

新品不良並非貴店的責任，您應該向上游反應此事並退換新品。除
非貴店賣我的這台相機不是經正常管道進口，或是該相機是返修良
品當新品賣原廠已不提供保固?? 我已寫信詢問香港代理商，附件如下:

希望能得到合理的答覆，謝謝

--- 10/7/11 (日)

寄件者:
主旨: Defect GRDIII form Taiwan's agent "GoGo Japan相機黨部"
收件者: info@laikok.com.hk
日期: 2010年7月11日,日,下午12:14


Dear Sir~(這是給香港代理商的部份)

I've brought a new GRDIII from the Taiwan agent store "Go Go Japan相機黨部" at 2010.04.25. The camara's SN: wc 15107895.

The camara sometimes shows the whole green screen on the LCD display after the power turned ON and sometimes can't turn on normally or re-install the battery pack.

Unfortunately, I find a dead pixel on the LCD display yesterday... It's unbelievable on such a noble & expensive grades camara!!

I've contact to the agent but they told me the camara only has the 7 days warranty for exchanging new one, if there is no any defect on the camara that caused by user's mistake operating.

But, I think the camara should be exchaged by new one rather than send back the agent for repair, because this is a defect product no matter the accident is discovered within 7 days or not, I'm sure I paid the same cost for buying this whole new GRDIII, I just want my camara working well as new, why do I need to predict this camara will still work fine after the warranty period exceed even the god damned 7 days??

Plz help to confirm this issue to the agent "Go Go Japan相機黨部", I think this camara
must be exchaged by new one and inform your Ricoh’s camara supplier for this quality issue.

Thanks your patient for regarding this long complaint and waiting for your advance progress for deal with it.


Best Regard