Thanks for contacting Amazon.co.uk and for bringing this to our attention.
I am sorry to hear that you have not yet received your order #026-7284061-9273148 and I appreciate your patience for waiting to receive the package.
Please accept my apologies for this situation. I can see that you relied on us to deliver this order in time for you, and clearly we have let you down.
Please note that Deutsche Post do not have tracking number and we are unable to locate the whereabouts of the package.
It does appear that something has gone wrong with the delivery of your order the package should have arrived by now. Please accept my sincere apologies.
Normally, in this situation, I would create a replacement order for the lost item right away, to be dispatched to you as soon as possible at no additional charge.
I have placed a new order #203-7550816-2795524 for the same items to be sent to the same delivery address:
回覆真快耶!有上班,終於要重寄囉!但寫Deutsche Post 德國郵包沒追蹤號碼,搞什?寫得很客氣害我生氣不起來.請各位沒事不要在12/07以後到12/25下單,否則可能等死了!但可確定的是,會重寄耶,買家不用擔心,說歸說只要喜歡的還是會忍不住....
Order Placed: 28 Dec 2011
Order Number: 203-7550816-2795524 Order Total: £0.00