在AppWorld刷卡買了軟體,卻找不到下載點?

我在9700上的AppWorld買了Toss IT!小遊戲
只收到BlackBerry App World™ - Order Confirmation (Order #9028078144)的郵件
然後就沒下文了

我重新回到AppWorld,
進入Toss IT!底面再按一次 Purchase
它跟我說already paid it,
pls go to My World and refresh it's list.
(Error ID 30222)

然後我就再開 AppWorld
在MyWorld裡按黑莓鍵
選Refresh List後出現以下訊息:
Uncaught exception:
Application net_rim_bb_appworld (283)
is not responding;
process terminated.

我想可能是我的AppWorld壞掉了
也有重裝過AppWorld
但結果仍一樣…
2011-04-19 10:36 發佈
寫信給Smarter Apps Support後的回覆如下文:

If you have tried to download the an App from App World and the App was not installed or does not show up anywhere on you're device.

You should check if it appears under 'Uninstalled' in 'My World'. If it is there then you should be able to re-install it.

If it is not there then this could be an App World issue and we recommend that you contact App World Support.

In order to contact BlackBerry Support, please visit the following link:

http://na.blackberry.com/eng/support

我在http://na.blackberry.com/eng/support裡面竟然也找不到可寫信訊問的郵件地址?

><
後來我在Blackberry Support Community Forums註冊了帳號
就在上面提問。有位熱心網友回覆如下:
http://supportforums.blackberry.com/t5/BlackBerry-App-World-General/Uncaught-exception-Application-net-rim-bb-appworld-283/td-p/1018751

David, please do a simple reboot on the BlackBerry in this manner: With the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescirbed for most gltiches and operating system errors, and you will lose no data on the device doing this.

Now:
1. Open App World
2. Go to My World
3a. For keyboard-based BB's -- Hold down the ALT key and press "RST"
3b. For Storm -- Hold the num-lock ("!?123") button so it locks and then hit "34("
4. If your BB locks after issuing the cache clear, perform a battery pull reboot.

我照著作後,就在 My World > Uninstalled 裡找到 Toss It! 了耶!
在開機狀態下直接拔掉電池1分鐘再裝回去…這招是Reset比較乾淨嗎?

紅燈會亮好久喔~
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