門市人員說幫我送回聯強,因為是新品,所以也沒想太多!
今天下午收到聯強簡訊說,維修需要負擔費用,請與客服聯絡???
不是新的嗎? 要花錢維修? 天阿?
經詢問後,聯強客服說SIM卡插槽內接腳損壞,說可能是插入不該插的卡片?
挖挖哇..... 有哪一種卡是將子的? 誰會這樣玩新買的手機?
我跟她說,插槽外有鐵片保護,接腳損壞,差錯卡???
聽台哥大直營門市人員說,聯強報了一個很離譜的維修費用....他不敢跟我說.....
請問各位先進,給一些建議吧?
Thanks.
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Just received from RIM
Research In Motion/BlackBerry are the makers of BlackBerry SmartPhones for distribution by Wireless Service Providers. All repairs, technical support and/or warranty issues are handled by your BlackBerry Wireless Service Provider.
We do not have any local repair facilities as our Product warranty is represented in line with each individual service provider’s warranty policy. As it can vary from each service provider to another, please contact your respective Wireless Service Provider for details as they may have provided you with invalid information. You may also contact our Customer Service department at 1-877-255-2377, option 3 for further guidance.
要看台哥大的誠意了!
哈哈!
打到米國,米國說: Warranty 要看台哥大的了...
8-July-2010'
客服主管說:幫我了解看看
台哥大一直在了解,哀,電話也沒打一個,還要自己打去問,一開口就像我要單號,我的單子是電話異動單,沒編號?
我只有聯強的維修單號: 因為他要向我收錢,所以有單號
9-July-2010
在很多人的努力下,台哥大給了我一支全新的Bold 9700.
誠意收到了!
謝謝樓上的先進們的諸多意見!
