致我們的顧客們，
At Apple, we strive to make world-class products that deliver
the best experience possible to our customers. With the launch of
our new Maps last week, we fell short on this commitment.
We are extremely sorry for the frustration this has caused
our customers and we are doing everything we can to make Maps better.
在蘋果，我們致力於世界級的產品，能夠為我們的顧客提供最佳的使用經驗。
隨著上週新 Maps (地圖) 的登場，我們並未能達成這樣的承諾。
我們對於這造成我們顧客的沮喪感到極度的抱歉，
而我們正在盡一切努力讓 Maps 變得更好。
We launched Maps initially with the first version of iOS.
As time progressed, we wanted to provide our customers with
even better Maps including features such as turn-by-turn directions,
voice integration, Flyover and vector-based maps.
In order to do this, we had to create a new version of Maps from the ground up.
我們在第一版的iOS就提供了 Maps 應用程式。
隨著時間進展，我們想要提供顧客們更好的 Maps，包括turn-by-turn導航功能、
語音整合、Flyover以及向量地圖。
為了作到這些，我們必須要從頭開始製作新版的Maps.
There are already more than 100 million iOS devices using
the new Apple Maps, with more and more joining us every day.
In just over a week, iOS users with the new Maps have already
searched for nearly half a billion locations.
The more our customers use our Maps the better it will get
and we greatly appreciate all of the feedback we have received from you.
已經有超過1億個的iOS裝置正在用新的 Apple Maps，而且每天不停增加。
只經過了一個星期，iOS使用者已經用了新 Maps程式搜尋過將近5億個地點。
越多個用戶使用我們的 Maps 它越能變得更好，
而我們非常感謝從你們那裡所得到的意見回饋。
While we’re improving Maps, you can try alternatives by downloading
map apps from the App Store like Bing, MapQuest and Waze,
or use Google or Nokia maps by going to their websites and creating
an icon on your home screen to their web app.
正當我們在改進 Maps的時候，用戶們也可以從 Apple Store 下載地圖app，
像是 Bing, MapQuest, Waze，或是去 Google 或 Nokia 的網站，
並在你的主螢幕上建立他們 web app 的圖示，來使用他們的地圖。
Everything we do at Apple is aimed at making our products
the best in the world. We know that you expect that from us,
and we will keep working non-stop until Maps lives up to
the same incredibly high standard.
我們在 Apple 所作的一切，目標都在於讓我們的產品是世界第一。
我們知道你們所期望的，我們會不停的努力直到 Maps 達到同樣不可思議的高水準。
Tim Cook
Apple’s CEO
提姆 庫克
蘋果公司執行長
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