99/12/15 寫信去申請退款，幾次往返後，客服回了以下內容給我就再無消息
the order containing this item is currently processing. Your request is flagged for follow-up and I will contact you once I have more information about your order. Please note that processing can take up to five business days from the date of purchase. Thank you for your patience in this matter.
後來99/12/29 又寫信去詢問何時會退款，換了個客服回信來，但仍是回覆如上的內容給我
請問有申請退款經驗的各位，這樣客套又制式的回信內容是表示不會退款了嗎？
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