我週日已經寫信給US Apple了... 結果APPLE回信漏漏長... 但也只是叫我去問台灣Apple...台灣消費者被當人球.... 很無言...我有再回信希望他正視這問題... 希望有正面的回應... ----------------------------------------------------------------------------------------------------------------------- Hi Huang,
I understand that you purchased the iPhone 4 and you are not able to locate the iPhone 4 case program app in your App store. I can certainly appreciate how eager you must be to have this app available to you. My name is Wendy, and I would be more than happy to help you out with this today.
Your request for assistance has reached the iTunes Store Customer Support team, which answers questions exclusively about iTunes Store billing and accounts, downloading purchases from the iTunes Store, and iTunes Store content. Although this team does not offer sales support for the Apple Store, I'm happy to guide you to some Apple resources that should help.
Many issues can be resolved by visiting the Apple Store Customer Support website. Go to this page:
Click the name of your country, and then click the Help option in the navigation bar. If you would like further assistance, please call Apple Store Customer Support. You will find the phone number and hours of operation through that website. Please inform the advisor that you purchased the iPhone 4 and you are not able to get the app for the iPhone 4 case program.
For information about Apple support options, please visit:
http://www.apple.com/support/contact
If I can provide additional help in finding the right Apple Store resource for you, or if you need assistance with the iTunes Store, please reply to this message.
I apologize I am not able to assist more with this, Huang. However, if there is anything else I can help you with, please let me know and I'd be glad to do what I can. Take care.