• 2

iTunes帳號無故被砍


fantasy77518 wrote:
不知有沒有人跟我一樣...(恕刪)


重點是你知道被刪帳號後,有洅去補錢進去嗎?

被刪帳號跟有沒有記名是無關的,有可能是扣不到錢就直刪帳號了
請問大大你是幾天了啊?

趕快補錢進去,再寫信給apple看有沒有辦法替你恢復帳號
如果沒辦法的話,那就重新註冊帳號了
這樣子才能讓你重複買一樣的軟體阿
唉~真的快死人了,現在不管下載是免費的還是付費的,更新整個超級麻煩,想不到iTunes下載應用程式和遊戲是認帳號不是認電腦,等於我現在一切的軟體要全部重新下載一遍了,哭笑不得阿...打去客服又叫我寫信去蘋果,蘋果又只接受英文信件,無言阿!!!都沒有大大有遇到一樣的情形可以幫忙解決嗎?

現在用iphone登入帳號都會顯示無法連接iTunes Store,但用電腦就可以更新,真是怪了...
樓主可以善用谷狗的翻譯,你先寫一篇簡短的中文信詢問,然後整篇貼到古狗翻譯,就完成啦。
Mars Design & Photo Studio
用翻譯就可以了
就算你文法很奇怪
用簡單的表達還是看得懂的
找客服真的是唯一有效的方法
我在幾天前有寄過一封非常簡短的英文信給客服,信件內容只有寫到我的帳號消失,其他都沒寫,不到24小時就回覆了,且還回覆了兩篇,第一篇是說我的內容不足以讓他了解我的現況,第二篇是希望我再回復更多的內容給他,但奇怪的是他並沒有要我從哪回覆給他...

現在我用谷歌翻譯了一篇比較長的文章,但已經超過24小時了,客服卻沒回信給我,實在很心急阿...
官方回覆如下,但我用翻譯機翻譯了一下看不太懂,意思好像是我的帳號被我朋友的帳號覆蓋過去了,因為我都會借我朋友下載付費軟體。希望板上有英文比較好的大大可以幫忙翻譯一下,我要怎麼把原本的帳號用回來。

為了帳戶安全,我的帳號我用*01表示,我朋友的用*02表示,麻煩了。
_________________________________________________________________________________
Hi Howard,

Thank you for taking the time to write back. I've looked into this and found that your account has not disappeared but it has been renamed. I noticed that your account "*02@hotmail.com" was formerly named "*01@hotmail.com".

If your computer is not currently authorized to play this account's purchases, when you double-click an item you purchased before you renamed the account, the authorization dialog may show the old account name. If this happens, you will need to remove the old account name "*01@hotmail.com" from the account name field, type the new account name "*02@hotmail.com", and click Authorize. This authorizes your computer to play the account's purchases.

If you are unsure about which account was used to purchase a particular item, follow these steps:

1) Control-click (or right-click) the item in your iTunes Library.

2) Choose Get Info from the menu that appears.

3) Click the Summary tab. The account name will be listed on the right.

If you need further assistance in locating the current account name, please reply with the account name listed in your items' Summary tab. In addition, please include the order number for those items if possible.

You can locate order numbers by following these instructions on reviewing your purchase history:

Seeing your iTunes Store purchase history and order numbers
http://support.apple.com/kb/HT2727

I hope this information helps you, Howard. Please let me know if you require any further assistance with this issue, as if you do, I would be glad to help. Thank you very much for being part of the iTunes Store family. I hope you have a great day!
  • 2
內文搜尋
X
評分
評分
複製連結
Mobile01提醒您
您目前瀏覽的是行動版網頁
是否切換到電腦版網頁呢?