體虛少年 wrote:
我買一個而已 這次是...(恕刪)
寫信去問看看囉!!
退款會額外寄一封信跟你講退多少.
我就收到這樣的退款信..
================================
Dear XXXXXXX,
URBAN ARMOR GEAR has refunded your order (#61159) a total of $19.98 USD.
================================
體虛少年 wrote:
我沒要退款 左天訂購...(恕刪)
我自己搞不太清楚現在發生什麼事了..........(不好意思各位大大內容有點多)
我是11/25下訂1個橘色的iPhone6 Plus (#60673)
一直到他廣告寄來說Buy One Get One 50% Off any UAG Case Black Friday through Cyber Monday
我想說都還沒出貨就寫信問他說:再多訂購1隻是不是可以享有優惠?
UAG就回了一封信給我
Good Afternoon,
Thank you for contacting us regarding your recent order. Unfortunately because your order was received with characters for the shipping information it was unable to process. I have provided a code to place a new order below.
Please refer to the instructions below to order replacement product(s) free of charge.
The following are simple instructions for ordering your replacement product(s) from UAG.
Please head over to the our site and place an order for your replacement product using the "shop" link.
During checkout you will have an opportunity to enter your personal replacement code:
Replacement_XXXXXXX
For delivery please allow the 5-7 business days (domestic) and and 21 business days (International).
IMPORTANT: Please read
You will NOT need to provide credit card/ debt card information during the order when you use the provided code.
Direct any questions or concerns to customer service.
Thank you for your patience with this matter.
我自己是不太瞭解這封信的完整內容(因為我是用Google翻譯的)
不過我自己理解的意思是可以再訂購1隻,並且輸入那個代碼,可以參與到50%的優惠
當下我就又再訂購了1隻白色的,並且輸入了代碼
1x Navigator - Case for iPhone 6 Plus - 85853XXXXX06 for $39.95 each
Discount (code: Replacement_XXXXXXX): $-39.95 USD
Subtotal: $0.00 USD
Shipping: $0.00 USD
Total: $0.00 USD
不過隔天就收到了一封退款信件
Dear XXX,
URBAN ARMOR GEAR has refunded your order (#60673) a total of $39.95 USD for:
1x Outland - Case for iPhone 6 Plus
所以現在到底發生了什麼事情???
是完全的取消訂單了? 還是橘色的取消了,白色的還在?
真的搞迷糊了
陽光白羽 wrote:
我自己搞不太清楚現在...(恕刪)
看起來應該只有白色的在.
橘色的退款.
他的意思是說之前的沒處理好.他直接給你一個Code.你可以不用再刷信用卡.
直接用這個Code去更換成另外一個殼.
這是用我破爛的英文理解的..詳細的還是再發E-mail去確認一下比較好.
內文搜尋