我因為這個問題,所以寫信告訴他們
問他們解決的辦法
下面是他們回信給我的內容
Hello,
If you have turned your device off*, and re-synced your device with iTunes on your computer, and it did not resolve the issue, the game may need to be re-installed on your device. Unfortunately, this will delete the game's data. We can credit you with toxin to replace that which you purchased, and to help you re-build your cafe. We will just need a copy of the iTunes receipt of your purchase. Please reply to this e-mail and either copy and paste the iTunes sale receipt, or attach it.
To deposit Toxin into your account, we will also need your device ID. To find this, connect your device to your computer and open iTunes. Select your device in the left panel, then select the summary tab on the right panel. On the summary page, click on the serial number to reveal your device ID. If you did this correctly, the heading "Serial Number" should change to "Identifier (UDID)." You can copy the device ID by selecting Edit > Copy.
To turn off your device, locate the hold/sleep button on top of the device, at its right side. This is a physical button, not an on-screen one. Press the hold button for a few seconds, until a slider appears at the top of the screen that says "slide to power off."
To turn the device off, move the slider from left to right. If you don't want to shut it down, tap the "cancel" button at the bottom of the screen.
To turn the device back on, just press the hold button until the screen lights up and the Apple logo appears. Then let the button go and the device will boot up.
We apologize for the inconvenience,
Capcom Support
yutoot wrote:
重灌4次!!! 你還...(恕刪)
看不太懂...意思是說連絡他們會幫忙回覆嗎@@
我昨天下午突然開始也是這樣 進不去了...已經花大概15元美金了 不想重灌..
歡迎加入小惡魔聊天室
要他們能夠修理這個bug
結果他們的回信
讓我大失所望
所以我不會再重新玩這款遊戲了.....
Hello,
We do apologize. Unfortunately, there is currently no way to restore the game's data. We can, however, credit you with Toxin to replace that which you have purchased, but lost in the game. To do this, we will need the sales receipt for the Toxin from the AppStore. Please reply to this e-mail and either copy and paste the iTunes sale receipt, or attach it.
To deposit Toxin into your account, we will also need your device ID (UDID). To find this, connect your device to your computer and open iTunes. Select your device in the left panel, then select the summary tab on the right panel. On the summary page, click on the serial number to reveal your device ID. If you did this correctly, the heading "Serial Number" should change to "Identifier (UDID)." You can copy the device ID by selecting Edit > Copy.
Our apologies for the inconvenience,
Capcom Support
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