We sincerely apologize to keep you waiting on the update of BALL for BMW Power Reserve Chronometer that you have placed an order (ID: xxxx). We are sorry that there has been a delay in the production due to the stringent quality control. We expect to ship out your watch to the Ball Watch Service Centre in Taipei between 15-22 July tentatively. Upon receiving your watch, XXX, our customer service representative from the local office will contact you to confirm the collection arrangement.
Once again, we sincerely apologize for the inconvenience caused, while we are doing our best to minimize the delay and produce the best quality watch to our customers. Please do not hesitate to contact us for further enquiries. Thank you for your patience and we would appreciate your support on this matter.