信用卡當天就順利扣款，我跟華南客服double check扣款沒問題
今天突然收到email如下
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Thank you for your order in our shop.
Unfortunately, there is a little difference in your credit card payment. The payment has been done with a Visa Card. The liability shift is no and this means that the payment is not insured by the credit card company.
As we made bad experiences in the past with a few customers and their credit card payments we kindly ask you to send us a copy of your credit card.
Many thanks in advance for your efforts.
If you have any further questions, please do not hesitate to contact us.
Mit freundlichen Grüßen / best regards
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請問各位有類似的經驗嗎?我不明白為什麼要我提供信用卡的copy
稍早也將我的疑問回覆給kidsroom客服
過了一週，一直尚未發貨!
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