【開箱】Britax Advocate 70 CS~~ Part 1 (第37頁)

asmart
個人積分：135分
文章編號：34716889

135分

361樓

2012-03-25 15:18

感謝tif1607大的情報
這樣大概就有看懂了---
可能是Hot list sales的供貨量有總量管制與保證數度,
所以有下訂的雖無庫存, 但事先講好的數量內須出貨, 所以用backorder(調貨)處理, 而非以往直接取消訂單, 所以必須回覆是否保留 (正因還未到Shipping狀態, 所以暫時查不到status)

另外, 因為Macy's每筆訂單只能使用一組promotion code
所以如果拿到的是15%, 那現在直接下訂(2/25前), 跟將來再買折扣差異不大 (試算過Frontier只差NT$2~300元), 不過好處是「隨時」享有原本US$10再多加10%OFF的折扣

(這次15%或20%可能有限制購買商品需為汽座, 但不確定是否有時間限制)

至於20%, 可能有請eonliu大分享一下, 發給客服的「完整原文」
畢竟折扣比例可是有點negociate(談判)味道與技巧在裡面...

汽座教學懶人包 http://goo.gl/ZKhIyM

sunfarfalle

sunfarfalle
個人積分：0分
文章編號：34729462

0分

362樓

2012-03-26 10:06

不好意思離題一下，因為Macy's的Britax Advocate 70 CS好像都沒貨了，照前面大大講來可能要到四月中下旬才有機會補貨，所以改上amazon尋找(可能有機會請友人直接從美國帶回來)，結果發現，Britax Advocate 70 CS好像還有分版本"Current Version"跟"Previous Version"，不知道有大大知道差在哪嗎?

asmart

asmart
個人積分：135分
文章編號：34731432

135分

363樓

2012-03-26 11:28

sunfarfalle wrote:
不好意思離題一下，因...(恕刪)

Previous verison應該是庫存品
也不知道製造日有多久了完全不建議考慮
(謎之音) 如果是安裝時要用兩個lock-off的舊版本那可是2010.7月以前(點我詳情)

如果要請人帶回, 有些眉角請參考這篇

另外30天是法律規定的上限時間常理來說
Macy's應該不會放任廠商(Britax)那麼久時間不補貨

汽座教學懶人包 http://goo.gl/ZKhIyM

eonliu

eonliu
個人積分：14分
文章編號：34733925

14分

364樓

2012-03-26 13:14

Boulevard 70 下訂等了10幾天，其中還遇到Macy's特價，殘念，如果晚幾天訂就可以少約US30。
而且當時的Ebates只有3%回饋，$9.30，比大家6%都少。
所幸座椅沒被課稅，Macy's又給我下次購物的promotion code (20% discount)，這文末再分享。

先來開箱照
外箱

2011-09-20製造

放車上

後向裝置Latch

asmart大要我提供email內容，我也沒有甚麼技巧，不過asmart大幫助甚多，就順意給大家參考。

第一次留言提問：

My order is requested on 3/13, and I havent received the car seat yet
(Britax Car Seat, Boulevard 70 Convertible Car Seat, $383.99). However,
I just found youre having a sale on the same item I ordered. Wondering
if I can get a refund ($383.99 - 345.59= $38.4) for buying this one with
the sale price? Or, should I consider to cancel the previous order and
make a new one with the sale price?

Macy's客服回信：

Dear eonliu,

Thank you for your recent e-mail regarding order # XXXXXXXXXXX.

Please accept my sincere apology for the delay in responding to your
e-mail. I apologize for any inconvenience this may have caused.

After careful research of you order I have found that you where charge
$340.21 for the total order including shipping. So since you paid less
than the current sale price we are unable to make any sale adjustments.

I am happy to inform you that at this time your order has been
processed and shipped. I have reviewed your order and the tracking details are
as follows:

If you would like to check the status of the shipment, you may do so by
accessing the DHL web site and entering your tracking number on the
tracking page. To access the DHL tracking page, just click the
following link or copy and paste the URL into your browser window and
use the tracking number below:

Current Status:
Monday, March 19, 2012 Location Time
Departed Facility in COLUMBUS - WEST - USA COLUMBUS - WEST, OH - USA
22:06

For international shipping we ask that our customers to allow a
timeframe of 6 to 14 business days from the date that their merchandise
has shipped for delivery of the parcel.

I apologize for any inconvenience you may have experienced. If you have
any further questions, please e-mail us at
internationalcustomerservice@macys.com.

看過之後有點小怒，就再第二次回應：

Thanks for telling me the status of the shipment and responding my questions.

Well, I did the pilot calculation in your web's "Shipping, Billing & Final Order Review" and it turned out be an order total $310.25 (including of the promo code, discounts and customs and duties COD). That's actually less payment than my paid order.

Please figure it out what you mentioned is just the price on page, not the final payment. See the attached image. 我附上一張特價時Macy's下單系統的試算金額。

Macy's客服第二次回信：

Dear eonliu,

Thank you for your recent e-mail regarding order #XXXXXXXX.

Please accept my sincere apology for the delay in responding to your
e-mail. I apologize for any inconvenience this may have caused.

I will be more than happy to further assist you. I apologize that our
cost calculations confused you. However, please note that our shipping
totals are determined on a case-by-case basis by the international
shipping carrier. International shipping rates have many determining
factors and rates of calculation. The shipping costs are based on a
combination of the following: taxes, duties and customs, clearance fees,
weight of shipment, target location and shipping address.

On behalf of macys.com, I would like to offer you a 20% discount* on your next macys.com merchandise purchase. Please copy and paste the promotion code ----------- into your next macys.com order at checkout to receive the discount.

*Please click the link below to view the promotional code exclusions:

https://customerservice.macys.com/app/answers/detail/a_id/285

I apologize for any inconvenience you may have experienced. If you have
any further questions, please e-mail us at
internationalcustomerservice@macys.com.

折扣碼不知道有沒有期限，他也沒說。

最後談一下座椅，包覆性比之前的COMBI好很多，我調整最躺平的角度，小朋友的頭終於不會往前垂了，Latch裝置也方便，有機會再來試固定在後座中央位置。

我目前是用後向裝置Latch，覺得固定在前座座椅下方其實並不好用，綁在電動座椅底滑軌上會有影響，很怕座椅後退時把帶子咬進去或卡住，大家有這個問題嗎？我的小朋友七個月了，也許過一陣子會改成前向裝置，可使用後座椅背Latch掛勾。

eonliu wrote:
我也EMAIL去爭取...(恕刪)

DaVinci

DaVinci
個人積分：16分
文章編號：34735145

16分

365樓

2012-03-26 14:07

Britax Car Seat, Boulevard 70 Convertible Car Seat
3/14下訂單，3/26早上收到，沒有再另外收取費用!!
MIC，2012/2/27製造~

請問，
座椅扶手兩側布套有類似魔鬼氈黏貼面的設計，是做甚麼用的啊??!!
謝謝~~

The best or nothing.

changg834076

changg834076
個人積分：20分
文章編號：34735727

20分

366樓

2012-03-26 14:31

eonliu wrote:
我目前是用後向裝置Latch，覺得固定在前座座椅下方其實並不好用，綁在電動座椅底滑軌上會有影響，很怕座椅後退時把帶子咬進去或卡住，大家有這個問題嗎？我的小朋友七個月了，也許過一陣子會改成前向裝置，可使用後座椅背Latch掛勾

綁在滑軌上應該不會影響才對，只要前座固定了，再把綁帶調整一下後扣上安全座椅的帶子，

就不會咬進去或是卡住的問題了，我目前是這樣做的!

另外您小朋友才七個月大，建議你都買了此款安全座椅，就是要用後向為主盡量到4歲(當然還是要看實際狀況)

請參考asmart大大整理的「延伸閱讀1~3」

http://www.mobile01.com/topicdetail.php?f=375&t=2499939&p=28#34481540

pango

pango
個人積分：24分
文章編號：34735810

24分

367樓

2012-03-26 14:34

魔鬼氈是讓你在放小孩進去前，可以把安全帶暫時黏在上面，以免被壓在小孩身體下面。

asmart

asmart
個人積分：135分
文章編號：34739937

135分

368樓

2012-03-26 17:37

eonliu wrote:很怕座椅後退時把帶子咬進去或卡住...(恕刪)

changg834076 wrote:
綁在滑軌上應該不會影響才對...(恕刪)

changg大說的好只要不影響前座使用, 又可跟與車體連接的金屬件綁在一起,都是好錨點

BritaxUSA原廠建議, 接在前座下方滑軌, 或者安全帶與車身固定處(點我原文)
Attach to a strong structural point of the seat frame in front, the non-moving track to which the seat in front is attached, or the safety belt anchor of the seat in front.

原廠後向用第3錨點影片

節錄幾張延伸閱讀2中國外連結較值得參考的照片/影片

順便請問車型是? (提外話: 之前還在用F410大的馬5 也是類似這種嗎?)
假設綠色是滑軌, 可以綁在紅色位置嗎? (希望有看懂尋找錨點的重點-找到以金屬跟車身連接的點)

也請參考一下pango大的綁法 (很高明--下方出線--跟滑軌離更開)

eonliu wrote:
包覆性比之前的COMBI好很多，我調整最躺平的角度，小朋友的頭終於不會往前垂了...(恕刪)

咦, 之前也是combi, 請問哪款汽座? 小孩多大了? (給未買過汽座的參考)

因考量(可能)不是人人都有豐富英文書信經驗
已把您跟tif1607大的客服"談判"經驗連結加入懶人包A10 供大家參考~~

汽座教學懶人包 http://goo.gl/ZKhIyM

fargg

fargg
個人積分：1分
文章編號：34755367

1分

369樓

2012-03-27 11:34

asmart wrote:
這樣的狀況第一次看到...(恕刪)

我收到的信可能跟之前幾位有點不太一樣，貼出來給各位看看..
意思是我不回信即代表同意延遲出貨嗎？(延至04/20/2012)
有人跟我一樣嗎？我是3/19下訂，3/23收到此信(皆臺灣時間)

We apologize that your merchandise listed below is temporarily on backorder with the manufacturer. Please be assured that we will do everything we can to expedite the shipment of your order. We expect to receive additional stock of this merchandise and to ship your order by the revised ship date listed below.

ORDER NUMBER XXXXXXXXXX

PRODUCT DESCRIPTION	QUANTITY	STATUS	ORIGINAL SHIP DATE	NEW SHIP DATE
Britax - Car Seat, Boulevard 70 Convert Color: oynx	1	BACKORDERED	03/26/2012	04/20/2012

If the revised ship date is not acceptable, you may cancel your order by calling our customer service department at (office hours: ) (if you respond by e-mail, please reply to this message with history). If you decide to cancel your order, your account will not be charged, or you will receive a prompt refund if due.

If we do not hear from you before the merchandise ships, we will assume that you are agreeing to the delayed ship date.
You may check your order status at anytime - just sign in on macys.com and go to Customer Service/My Order.
Again, we apologize for the delay in shipping and for any inconvenience. You are a valued customer and we look forward to serving you in the future.
Sincerely,
macys.com Customer Service
If you have any questions about this notice, please contact us or call the toll-free number listed above.

當然現在查詢訂單，也是出現跟cocomanlai同樣的結果:
Thank you for your order from macys.com. If you have any questions about your order, please contact 513-573-7912 or send an email to internationalcustomerservice@macys.com.
Until your order ships, you will not see any tracking information for parcels shipped against your order. Please try again later.

cocomanlai

cocomanlai
個人積分：5分
文章編號：34756674

5分

370樓

2012-03-27 12:28

昨天也線上跟Macy客服chat過了，內容大致跟tif1607大大的一樣，就是會幫你保留訂單，但未出貨前隨時可取消，然後一樣約半小時後會收到一封Mail說已經收到保留訂單資訊，但線上跟他以交貨延遲狀況，請Macy可否提供下次購買折扣的promtion code，客服就是不願提供...

所以就是等囉! 不過fargg大收到的Mail內容才比較合理，也如我之前所想的，如果30天內都沒收到才需通知Macy是否保留，不知是否太多人通知Macy保留，導至Macy又改了E-Mail內容，讓大家省了回覆訂單保留這步驟。