nspig wrote:
2012/9/17 ...(恕刪)
DHL的包裹追蹤最新狀態是顯示:27.10.2012 The shipment has arrived in the destination country - China
明明目的地是臺灣不是中國啊!我的收件地址還刻意不填ROC避免歪國人看到China字樣以為要寄去中國,沒想到錯誤還是發生了..
寫信去kidsroom 問 30.10.2012得到的回覆是:
We called with the DHL. Everything is ok with your parcel. Your parcel is in transit in China. It will arrive Taiwan in the next days.
但我同時也寫信去DHL DE詢問為何我的包裹被寄到中國,30.10.2012得到回覆:
We have established by means of your tracking number, that your parcel has been misrouted to China. It is necessary to file an investigation to redirect the parcel to Taiwan. Please contact the sender to start an investigation.
看起來問題應該出在kidsroom而且他們不太老實。但我也不想追究,只希望我的包裹能快轉寄到臺灣來。又寫信去kidsroom問,他們回覆會盡快處理。但等了又等,每天追蹤狀態還是在中國。想請問有人跟我遇過同樣的問題嗎?等了多久才會到臺灣呢?
bwodin wrote:
2012-10-25...(恕刪)
我10/24號下訂尚未收到DHL的號碼。
Römer Kindersitz King Plus Highline 2013 *1
對方的回覆是
Hello,
Thanks a lot for your e-mail. The goods will be shipped approx. in calendar week 47, that´s in approx. 2 weeks. As soon as the parcel will leave our house you will receive an e-mail including a tracking number of DHL to follow your order.
The delivery time to Taiwan is approx. 2 - 3 weeks.
We do our very best to ship the goods as soon as possible.
If you have got further questions please do not hesitate to contact us.
所以可能要下週或下下週了。
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