Dear VPAYMENT E4X, Unfortunately, we were unable to finalize your order and must therefore cancel it at this time. Your account will not be charged, or you will receive a prompt refund or credit if due. If you have any questions, our customer service representatives will be happy to assist you. At your convenience, please either contact us or call 1-800-289-6229 (office hours: 6:00am-12:00am Monday-Saturday and 11:00am-7:00pm on Sunday), using the following reference number: Please accept our most sincere apologies for any inconvenience. Sincerely, macys.com Customer Service