Does anyone know the servive menu code for the BenQ DV3250 SA?

I'd like to access the service menu. The technicians that have visited my house won't tell me the code, and I haven't been able to copy their finger movements correctly or find it on the web.

They will be coming again soon to bring my third panel. Every one has stuck/dead pixels and nothing less than perfect is acceptable. If anyone knows the service menu code, please post it here.

Thanks.
2005-08-31 22:57 發佈
請問您的stuck/dead pixel定義是什麼呢?
是單一顏色的點無法顯示出來嗎?
還有這樣可以構成更換電視的標準?
謝謝

另外
我覺得在中文的討論區還是打中文比較好
並不是說大家看不懂
而是許多人看到英文就自動跳過
反而不容易得到答案
個人看法
請勿見怪
A stuck pixel is one that displays a certain color in all circumstances. A dead pixel is one that doesn't display a certain color or any color at all. BenQ will replace the unit for one year after the date of purchase for even one bad pixel. Your screen must be perfect or you can have it replaced. If you have a stuck or dead pixel, just call them and the technicians will come and exchange the unit within the first 30 days or take your unit back to replace the LCD panel after 30 days and prior to one year.

You should check for stuck pixels in a dark room by changing the input to one without a signal and closely examining the screen for red, blue or green dots. My first unit had four stuck pixels. The second has none.

You can use the attached program to search for dead pixels with your PC. The program will display solid screens of color. In a dark room closely examine the screen for pixels which don't light up with the selected color. Sometimes a pixel will display certain colors, but not all. Make sure to use full screen mode, because it will 1:1 pixel map by default, so you won't be testing 3 vertical rows of pixels on each side if you are using an ATI card. I think nVidia cards will do 1366x768 though. My first unit had two dead pixels, and my second unit also had two dead pixels.

BenQ was supposed to deliver my third unit today, but obviously couldn't due to the typhoon. They promised to check the display for problematic pixels before delivery, so hopefully this one is perfect. I'll try my best to steal the service menu code from them when they check the new screen.

I know most users won't use translation software if they can't read English, but I'm used to it. I always use Systran to translate the Chinese. It's not perfect, but it gets the job done. ;)


yenshiang wrote:
請問您的stuck/dead pixel定義是什麼呢?
是單一顏色的點無法顯示出來嗎?
還有這樣可以構成更換電視的標準?
謝謝

另外
我覺得在中文的討論區還是打中文比較好
並不是說大家看不懂
而是許多人看到英文就自動跳過
反而不容易得到答案
個人看法
請勿見怪
Dead Pixel Tester Link (can't seem to get it to attach)

http://www.laptopshowcase.co.uk/downloads.php?id=1
我原本認為benq只保固亮點 對暗點並沒有保固
不過因為您的經驗
我決定也找benq的人來看看
搞不好我也可以換台新的
謝謝您!
Good. In this day and age a less than perfect panel is unacceptable.

Try to get the service code.


yenshiang wrote:
我原本認為benq只保固亮點 對暗點並沒有保固
不過因為您的經驗
我決定也找benq的人來看看
搞不好我也可以換台新的
謝謝您!
yenshiang - Is there a way to change the PIP window size other than changing the aspect ratio? When I use the PC I want to use the "real" mode, but then the TV PIP window is way too small. If I use another aspect ratio mode then the PC text isn't as clear. 1:! pixel mapping is definitely best. Thanks.
我玩了一下
好像除了更換比例以外
沒有別的辦法了......
不過我發現當畫面上的osd消失以後
可以使用方向鍵來移動子畫面的位置
您可以試著移動到不會擋住的地方
這樣或許有些幫助吧!
I got the service code today. Press "Menu-3-2-5-0". Power off and back on to return to the normal menu.
yenshiang - I am returning my DV3250 for a cash refund. 3C agreed to refund my money even though it's been more than 7 days. Good service. I had BenQ exchange the panel twice, but all three I have owned have been defective. (stuck or dead pixels) I wonder how many other owners here have stuck/dead pixels and haven't noticed them. I bet most do. I hope you get a perfect one when you exchange. Atleast I got the service menu code for you guys. :)

I think I may wait for Sony XSRDs or 1080p DLPs to arrive in Taiwan before making another purchase.
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