以下是 Subaru 在美對 2010 年 LEGACY 與 OUTBACK 車 ABS 控制器修理通知書全文:
Dear Subaru Owner:
We would like to thank you for selecting a 2010 Subaru Legacy /
Outback. At Subaru, we take pride in our products and are committed to
your continued satisfaction.
During a quality review, we discovered that the plastic cover on your
vehicle's ABS (anti-lock brake system) electronic control unit may have
been cracked during the manufacturing process. The ABS electronic
control unit is an integrated part of the brake hydraulic unit located
in the engine compartment. If the cover is cracked and the electronic
control unit is exposed to water, particularly from a high pressure
source such as a garden hose or pressure washer, water can enter the
unit and potentially cause a short circuit. If this were to happen, the
unit will go into “failsafe” mode and the “ABS” warning light on the
instrument panel will illuminate alerting the driver of a malfunction.
When the warning light is on, the ABS function shuts down; however, the
conventional brake system will continue to operate normally. In other
words, even if your vehicle experiences this condition, the braking
system will continue to function.
WHAT WE ARE ASKING YOU TO DO PROMPTLY
We suggest that you schedule an appointment with your Subaru Dealer as
soon as possible to have your vehicle’s ABS electronic control unit
cover inspected.
* If no cracks are found, no further action is required.
Since the cracking condition was the result of the manufacturing
process, please be assured that the cover is not susceptible to
cracking in the future.
* If cracks are found, the ABS electronic control unit
plastic cover will be temporarily repaired by applying sealer over the
cracks. Your Subaru dealer will order a replacement ABS hydraulic unit,
which includes a new cover, for your vehicle and contact you when the
part is available. Replacement units are expected to be available beginning in late August 2010.
The approximate time to perform the inspection and, if necessary,
temporarily seal the cover is 12 minutes. It will take an additional 1
hour if the brake hydraulic unit requires replacement. However, it may
be necessary for you to leave your car for a longer period on the day
of your scheduled appointment to allow your dealer flexibility in
scheduling other appointments. Your Subaru dealer will perform this
repair at no cost to you.
Please present this letter to your Subaru Dealer on the day of your
service appointment.
Prior to having the inspection/repair performed, it is highly
recommended that your vehicle’s engine compartment not be intentionally
sprayed with water, particularly with a high pressure washer.
IF YOU NEED FURTHER ASSISTANCE
To locate the nearest Subaru Dealer you can access our website at Subaru Cars, Wagons, SUVs, Crossovers | Subaru of America
and select “Find a Dealer”.
If you need additional assistance, please contact us directly:
* Telephone: 1-800-SUBARU3 (1-800-782-2783) Monday through
Thursday between 8:30 a.m. and 7:00 p.m. EST and Friday between 10:30
a.m. and 5:00 p.m. EST.
* E-mail: Go to Subaru Cars, Wagons, SUVs, Crossovers | Subaru of America
and select "Contact Us".
* U.S. Postal mail: Write us at Subaru of America, Inc.,
Attn: CDS Department, P.O. Box 6000, Cherry Hill, NJ 08034-6000.
Please contact us immediately if the dealer fails or is unable to make
the necessary repairs free of charge.
Your continued satisfaction with your Subaru is important to us. Please
understand that we have taken this action in the interest of your
vehicle’s proper operation. We sincerely apologize for any
inconvenience this matter may cause and urge you to schedule an
appointment as soon as possible to have this service performed.
