==2015/09/23完結篇==速霸陸！速顧路！新車牽23天高速公路熄火二次<感謝老天我還活著意美SUBARU FORESTER XT森林人 (第32頁)

k66778
個人積分：12分
文章編號：57270437

12分

311樓

2015-08-31 12:38

原來如此～長知識了！
就想說這麼多年來意美被大家批成這樣，怎麼都不痛不癢的依然故我....

傷腦筋，昨天才跟老闆報告我開的公司車今年到期打算換OUTBACK的...

eric5860 wrote:
看了樓主與意美你來我往的過程，又看到這麼多人的回應，心中真是感慨萬千!在下曾經也是subaru的死忠車主，從gc車系到gdf車系都擁有過，但是從SOT轉給意美代理後，當時我的車保固期剛好有一半時間轉由意美承接，結果出保固時發生了許多我意想不到的離譜事件，相關的內容其實當時在下也都有上來敘述過，那時就已看清這間代理商的本質!我不否認subaru做的車的確是好車，但是再好的車也要靠優良的保修體系才能夠支持下去，意美這間公司的經營理念真的很特殊，在下後來了解到這間公司與日本原廠的購車方式與條件後，我終於了解到為何到今天意美的維修體系會是如此的狀況。簡單來說......意美是一間跨國公司經營的團隊，主要營運皆由專業經理人主導，在利潤為導向的情況下，它們有一套很特殊的買車模式，由於東南亞、中國、台灣等地的代理權都是意美的，所以向原廠下單買車的量是統一喊的，這倒無可厚非，但不同的是，意美的車是採用[買斷]方式的，何謂[買斷]?就是我只買車，沒有買保固，沒錯.....其實新車的保固條件是可以不要的，這樣車價就會便宜些，如此進口時關稅會更少[FOB單價會更低]，那保固怎麼辦?說到這裡，懂汽車市場的人應該知道是怎麼一回事了.......當然是用保險的方式做，這也是與保險公司談出來的，既然是保險，當然每年都有一定的總額，說到此，大家應該懂吧，為何意美的保固會是如此的xxxxx了!...(恕刪)

無糖珍珠綠茶

無糖珍珠綠茶
個人積分：94分
文章編號：57270493

94分

312樓

2015-08-31 12:43

這也不是多便宜的車子
竟然還有這麼嚴重的故障
所以錢出去了
幾乎就沒有要回來的可能
版主保險多保一點了!!
趕快把車子脫手才是上上策

wjlin1

wjlin1
個人積分：18分
文章編號：57270563

18分

313樓

2015-08-31 12:48

我在美國住了快20年...Subaru的名聲一直都很好..周遭友人很多人開這款示...沒聽過有人抱怨過...真的是很驚訝聽到版主有這樣不愉快的遭遇...只可惜台灣沒有美國檸檬法律(lemon law)保護車主...我們應該去立法院施壓...通過檸檬法...這樣車主才有保障...這是我們紐約州的檸檬法...車主可以要求退錢或換一部新車...不過以美國人的習慣...大概是把錢要回來...去買別牌的車..因為看到車商甚麼都不敢保證.....根本就沒信心了....

New Car Lemon Law
This law gives the consumer the right to receive the necessary repairs free if the problem is covered under the new-car warranty and is reported within 2 years of delivery or before it passes 18,000 miles.

If the dealer can't fix the defect after 4 attempts, or if you haven't been able to drive the car for 30 days or more because of the issue, you are then entitled to either a replacement vehicle or a refund of your purchase price―your choice.

The defect must also substantially impair the value of the vehicle to the consumer to qualify under this law. If you opt for a refund, the manufacturer may adjust the amount based on how many miles of service you did get from the car.

This law covers leased vehicles as well; you're entitled to a refund of the down payment plus the lease payments you made, minus any service fees charged as part of the lease agreement.

What If a Dealer Refuses to Repair the Car?
Once you notify the dealer who sold you the car about the car's defects, they should make the needed repairs. If they refuse, after 7 days you can notify the manufacturer of the car (in writing, sent via certified mail) of the dealer's refusal.

At that point, the manufacturer has 20 days to begin the necessary repairs. If the defect is not fixed, or the manufacturer also refuses, you are then entitled to a replacement of your vehicle or a refund of the purchase price.