ahank11 wrote:
目前呼吸器螢幕只出現該ERR訊息完全無法運作,只有電源鍵一閃一閃的,試過很多方式還是無解
請教網上大大有人碰上這種狀況嗎???
有辦法自行排除恢復正常運作嗎??
台灣代理是部會裡我的,如果不行就只得送回美國去了
...(恕刪)
1. 按照國外論壇的建議 , 是說, 能否先按1般設定程序 , 進入設定畫面 ?
如果不行 , 那就只好送修了
2. 要送修, Resmed是不接受個人送修的, 只接受專業代理商(或有信譽之網購商及相關廠商)代為送修 , 你只要能找得到願意幫你送修的商家, 就行.
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ResMed does not accept returns directly from end users. You would need to return it to any DME provider who is willing to call ResMed to ask for an RMA (Return Material Authorization) from ResMed.
ResMed does not care which DME obtains the RMA and sends the unit to them for repair; it doesn't need to be the DME you bought it from. I guess ResMed just wants an independent professional (not the patient) to look at the machine for them and verify it is not working correctly and should be sent in for warrantee repair or replacement.
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