倪同學 wrote:
運氣不好可能會這樣...(恕刪)
這是在大陸嘛？我覺得應該是運送過程有問題…人為因素比較大= =
話說，canyon的客服回信很慢很慢，一開始我的信用卡沒開啟過外交易，導致沒辦法按時發貨我的錯。
可是當我開通之後，寫信給客服，客服說24h內就會回覆給我，從4/1等到現在還在等，我是去年11/17
下訂單的= =
原廠回覆如下:
Dear XXXX
I´ve seen the pictures and I must say you are absolutely right. Our courier in this case is faulty of poor handling and we will definitely expose the case to them. Are there any damages on the fork? I apologize for the inconvenience, these things shouldn´t happen and you are maybe the second customer who had to deal with this poor handling from our couriers. Awaiting your feedback on the condition of the fork.
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