A&F寄送商品缺件?

請問各位大大有遇過這種情況嗎?箱子內確確實實少了件衣服~~但是訂單上卻顯示SHIPPING~~這下怎麼辦~~不就死無對證~~都簽收了~~而且我確定有扣款因為訂單上都一清二楚就是少了件衣服~~謝謝大家給我一些建議喔!!!
2012-02-15 22:11 發佈
文章關鍵字 A&F 商品缺件
直接寫信給客服吧......不過它的客服不像asos馬上就回答~ 要等...........
我訂hco也有發生,他是直接回覆會刷退給我~
唉~~超煩的~~寫信去了兩天都沒回應~~
L88660113 wrote:
唉~~超煩的~~寫信...(恕刪)

一般缺件會等貨到在免運費寄給你。先寄的部份不會扣缺件的錢!
你的情況較特殊,他們應還查不出來,否則隔天就會有回音.........



Subject

Abercrombie & Fitch Order #4199086 Has Shipped

Discussion Thread

Response Via Email (John)
02/13/2012 11:06 AM



Hey James,

Thanks for emailing in about your A&F Slim Straight Chino.

Your A&F Slim Straight Chino is currently on backorder and should arrive at the end of February and will be shipped via Standard Delivery at no additional shipping & handling charge when it becomes available.
Please note that your credit card will not be charged for any backordered item until it ships.

Glad we could update you with the status of your order.

John
Customer Service
Abercrombie & Fitch
Check us out!

Customer By Email (James Feng)
02/12/2012 11:55 PM

Hi there,

These is an item missing, which is;
The A&F Slim Straight Chino
http://s7d1.scene7.com/is/image/anf/anf_50015_03_prod1?$emailCWare$
The A&F Slim Straight Chino
DARK KHAKI 36 X 32
603710423
1
In stock

$15.90

It was in the list when you sent me the order confirmation. No methined
about backordered. Please check and advice whether there is something wrong?
Thank you.

Truely, James

第三天了還是沒回應~~真是太扯~~至少也回個信吧!!再寄一次看看!!
內文搜尋
X
評分
評分
複製連結
Mobile01提醒您
您目前瀏覽的是行動版網頁
是否切換到電腦版網頁呢?