應該是快遞寄的因為一個禮拜左右就收到了
但是打開後只有靴子和短t 少了最貴的皮衣
今天一早就寫信給客服 用我很破爛的英文!
後來收到回信
Thanks for getting in touch, and I’m really sorry to hear that your order was incomplete.
I am pleased to confirm that I have processed a replacement for the item with our quickest available delivery service. Once the replacement item has been dispatched an email will be sent to you to confirm this, containing all the delivery information and any tracking links.
I hope this helps, but please get back in touch if you have any further questions.
可以幫我大概翻譯一下嗎?我只知道好像會補寄給我...
後來也想到 會不會我的皮衣會分在另一包還沒寄來??
那萬一是的話 又補寄一件給我 那不就多1件了?
那我要寄還給他嗎

有沒有大大有類似經驗分享一下
順便可以的話教我怎麼回信說明我這個問題嗎?